Terms of Service

Last updated: 01 May 2026

Please read these Terms of Service ("Terms") carefully. They form a binding agreement between you and Aimour AI App. By accessing our website or using any of our services you agree to these Terms in full.

1. Acceptance. Creating an account or using Aimour AI App means you accept these Terms and our Privacy Policy.
2. Eligibility. You must be at least 18 years old and legally capable of entering into a binding contract in your jurisdiction.
3. Account. You agree to provide accurate information, keep your credentials confidential, and not share your account with anyone else.
4. One person, one account. Each account is personal. Multiple accounts created to evade limits or bans may be suspended.
5. Service description. Aimour AI App provides AI companion experiences for entertainment and emotional support. Companions are software characters, not real persons.
6. Not a substitute for professional help. The service is not therapy, medical, legal or financial advice. In a crisis, please contact qualified professionals or emergency services.
7. Acceptable use. You agree not to use the service for any unlawful, harmful, harassing, defamatory, or fraudulent purpose.
8. Prohibited content. You may not use the service to create or request content involving minors, non-consensual scenarios, real identifiable persons in intimate contexts, terrorism, or content that violates applicable law.
9. Reporting abuse. If you witness misuse, please write to hello@aimour-love.org. Reports are reviewed by our trust and safety team.
10. Subscription plans. Paid plans grant additional features. Pricing and inclusions are shown in-app and may be updated with notice.
11. Billing cycle. Subscriptions renew automatically at the end of each billing period unless canceled before renewal.
12. Cancellation. You can cancel at any time from your account settings. Cancellation stops future charges; current period access continues until the end of the cycle.
13. Refunds. Where required by law, you may be entitled to a refund. Outside statutory cases, refunds are at our discretion.
14. Free tier. The free tier is provided as-is and may be limited or modified at any time.
15. Taxes. Prices may exclude applicable taxes. You are responsible for any taxes that apply in your jurisdiction.
16. Promotions. Promotional offers may be subject to specific terms communicated at the time of the offer.
17. User content. You retain ownership of the messages you send. You grant us a limited license to store, process and display them solely to provide the service.
18. Companion content. AI-generated outputs are produced on demand. We make no claim of authorship over individual responses to you.
19. Intellectual property. The Aimour AI App brand, logos, characters, voice designs, code and website are owned by us and protected by intellectual property laws.
20. No reverse engineering. You may not scrape, decompile, reverse engineer, or extract underlying models from the service.
21. Automation and bots. Use of automated tools to interact with the service without our written permission is prohibited.
22. Fair use limits. We may apply rate limits to keep the service stable. Excessive use may result in temporary throttling.
23. Suspension and termination. We may suspend or terminate accounts that violate these Terms, applicable law, or our safety policies, with or without prior notice depending on severity.
24. Effect of termination. Upon termination, your access ends and your data is deleted according to the timelines in our Privacy Policy.
25. Service changes. We may add, modify or remove features. We will give reasonable notice for material changes that adversely affect you.
26. Availability. We aim for high availability but do not guarantee uninterrupted access. Scheduled maintenance and outages may occur.
27. Beta features. Features labeled beta or experimental are provided as-is and may be removed or changed at any time.
28. Third-party integrations. If you connect third-party services, their terms apply alongside ours.
29. Disclaimer. The service is provided "as is" and "as available" without warranties of any kind, express or implied, to the maximum extent permitted by law.
30. Limitation of liability. Our total liability is limited to the amount you paid us in the twelve months preceding the event. We are not liable for indirect, incidental or consequential damages.
31. Indemnification. You agree to indemnify and hold us harmless from claims arising out of your misuse of the service or violation of these Terms.
32. Force majeure. We are not liable for delays caused by events beyond our reasonable control.
33. Governing law. These Terms are governed by the laws of Ireland, without regard to conflict-of-law principles, unless mandatory consumer law in your country provides otherwise.
34. Dispute resolution. We encourage you to contact us first. Disputes that cannot be resolved informally will be submitted to the competent courts of Dublin, Ireland, subject to mandatory consumer protections.
35. Severability. If any provision is found invalid, the remaining provisions remain in full effect.
36. No waiver. Our failure to enforce any provision does not constitute a waiver of that provision.
37. Assignment. You may not assign your account or rights without our written consent. We may assign these Terms in connection with a merger or acquisition.
38. Notices. Notices to you may be sent via email or in-app. Notices to us must be sent to hello@aimour-love.org.
39. Entire agreement. These Terms and our Privacy Policy form the entire agreement between you and us regarding the service.
40. Updates to these Terms. We may update these Terms from time to time. Material changes will be announced at least 14 days in advance.